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Screen Drift or Unavailable Features

If the screen position drifts​

  1. Face forward and press and hold 「X」 to recenter.
  2. If the screen drifts again, open 「Settings」 > 「Help」 > 「Sensor Calibration」.
  3. Place the glasses flat on a stable table and start calibration.
  4. Leave them still for about 15 seconds and wait for the completion sound.

For Spatial Anchor, also move to a well-lit area with distinct environmental details and follow the environment-recognition prompt.

If a feature is unavailable or turns off​

Check for a conflicting mode:

  • 「3D Mode」, 「UltraWide Mode」, and 「Side View」 cannot remain active together.
  • 「AI HDR」 conflicts with 「Reading」, 「UltraWide Mode」, 「3D Mode」, and 「Side View」.
  • The most recently selected conflicting mode takes priority and can turn the earlier mode off without an extra prompt.
  • Spatial Anchor requires the optional accessory. Without it, use the built-in 「3DoF Anchor」 mode.

Also confirm that the source supports the requested resolution and refresh rate. A feature can be unavailable when the connected source, adapter, or input resolution or refresh rate does not meet its requirements.